Programme Code: | LD422001Q |
QR Registration No.: | 15/000044/L2 |
QR Registration Validity Period: | 7 March 2015 - 6 March 2027 |
QF Level: | Level 2 |
Learning Focus: | Learners can communicate effectively in simple language at work. Contents include: ● Handling requests, enquiries and special offers ● Offering customer services (e.g. arranging delivery, making suggestions, etc.) ● Promoting products and services ● Customer handling skills (e.g. offering help, maintaining customer relationship, etc.) |
Hours of Study: | 60 hours (30 class contact hours and 30 self-study hours) |
Upon successful completion of the certificate programme, learners will receive: | a certificate in vocational English issued by the Vocational Training Council (VTC) |
Progression Pathways: |
On completion of the certificate programme, learners can progress to other certificate programmes at the next QF level. |
Minimum Entry Requirements: | Having studied English at Secondary 5 level, or equivalent (Applicants who do not meet the entry requirements are required to pass an entry test before admission to the programme.) |
Programme Code: | LD422003Q |
QR Registration No.: | 15/000046/L2 |
QR Registration Validity Period: | 7 March 2015 - 6 March 2027 |
QF Level: | Level 2 |
Learning Focus: | Learners can write simple emails effectively at work. Contents include: ● Basic email conventions and writing skills ● Replying to enquiries and handling customer problems ● Handling company daily operations (e.g. arranging applications and claims, etc.) ● Organising company events |
Hours of Study: | 60 hours (30 class contact hours and 30 self-study hours) |
Upon successful completion of the certificate programme, learners will receive: | a certificate in vocational English issued by the Vocational Training Council (VTC) |
Progression Pathways: |
On completion of the certificate programme, learners can progress to other certificate programmes at the next QF level. |
Minimum Entry Requirements: | Having studied English at Secondary 5 level, or equivalent (Applicants who do not meet the entry requirements are required to pass an entry test before admission to the programme.) |
Programme Code: | LD422004Q |
QR Registration No.: | 15/000047/L2 |
QR Registration Validity Period: | 7 March 2015 - 6 March 2027 |
QF Level: | Level 2 |
Learning Focus: | Learners can write simple information effectively at work. Contents include: ● Business writing skills (e.g. circulars, notices, minutes of meetings, emails, etc.) ● Web content writing skills (e.g. invitations, instructions, offers, etc.) ● Presenting pop-up messages (e.g. discontinuation of products) ● Promoting products and services |
Hours of Study: | 60 hours (30 class contact hours and 30 self-study hours) |
Upon successful completion of the certificate programme, learners will receive: | a certificate in vocational English issued by the Vocational Training Council (VTC) |
Progression Pathways: |
On completion of the certificate programme, learners can progress to other certificate programmes at the next QF level. |
Minimum Entry Requirements: | Having studied English at Secondary 5 level, or equivalent (Applicants who do not meet the entry requirements are required to pass an entry test before admission to the programme.) |