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Certificate Programmes

Certificate in Hotel Operations (QF Level 2)

Programme code HT112440

Core modules include:
  • Introduction to hospitality industry
  • Telephone and reservations services
  • Concierge and front desk services
  • Housekeeping service and operation
  • Food Hygiene for Hygiene Supervisors
  • Food and beverage services
  • Restaurant operations
  • Food and beverage cost control
  • Vocational English and Putonghua
  • Integrated Learning Experience (Hotel Operations)
Other trade-specific modules include:
  • Fundamentals of Western appetizer, main dish and pastry preparation
  • Hotel spa concierge and sales
  • Group tour and travel agency service
  • Catering event coordination and operations