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Certificate in Front Office Supervision

Programme code HT310602

Normal Duration of Study
20 weeks
Mode of Study
Part-time (Evening)
Venue
Hotel and Tourism Institute (Kowloon Bay)
Entrance Requirements
  • At least 18 years of age
  • Relevant work experience
Course Description
  • Introduction to supervisory management
  • Front office management and operations
  • Rooms and financial management
  • Human resources management
  • Total quality management
  • Hospitality security management and crisis management
  • Yield management
  • Vocational English
General Class Time
18:00 - 21:00
Tuition Fee
Please contact Hotel and Tourism Institute for details
Medium of Instruction
Cantonese (supplemented with English Terminologies)
Notes
  • 1 session per week.
  • Students may be required to attend classes on other VTC campuses. VTC reserves the right to cancel any programme, revise programme content or change the offering institute(s) / campus(es) / class venue(s) if circumstances so warrant.