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Advanced Certificate in Front Office Management

Programme code HT310632

Normal Duration of Study
10 weeks
Mode of Study
Part-time (Evening)
Venue
Hotel and Tourism Institute (Kowloon Bay)
Entrance Requirements
Completion of Certificate in Front Office Supervision / Front Office Supervisory Certificate Programme OR Advanced Certificate in Supervisory Hospitality Operations - Front Office Module
Course Description
  • Effective leadership skills
  • Performance management
  • Change management
  • Customer experience management
  • ESG practices in the hospitality industry
  • Managerial English for front office
General Class Time
6:00 p.m. – 9:00 p.m.
Tuition Fee
Please contact Hotel and Tourism Institute for details
Medium of Instruction
Cantonese (supplemented with English Terminologies)
Notes
  • 2 sessions per week.
  • It is conducted with blended mode that combines both face-to-face and online elements.
  • Students may be required to attend classes on other VTC campuses. VTC reserves the right to cancel any programme, revise programme title, content or change the offering institute(s) / campus(es) / class venue(s) if circumstances so warrant.
  • The above information including programme titles, programme features and duration/ class arrangement etc. are subject to change without prior notice. Please refer to information available upon application.