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Major Duties: |
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(a) |
To provide technical support to users, including handling enquiries and resolving technical issues; |
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(b) |
To manage and maintain IT systems, meeting rooms, and hardware / software assets, ensuring continuous service and support; and |
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(c) |
To offer user training and guidance on IT systems and applications. |
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Requirements: |
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(a) |
(i) |
A recognised degree in IT or equivalent with at least 2 years’ relevant experience; OR |
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(ii) |
A recognised higher diploma in IT or equivalent with at least 5 years' relevant experience; |
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(Applicants with a recognised degree in IT but less experience, or a recognised higher diploma with at least 3 years' relevant experience may apply. Candidates who have completed or are awaiting formal results of a degree may also apply.) |
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(b) |
Proficiency in English and Chinese; and |
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(c) |
Good interpersonal skills, self-initiative and be a good team player. |
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Notes: |
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(1) |
The post is at the rank of “Officer”. |
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(2) |
Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. |
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(3) |
Appointee(s) may be required to work irregular hours / outside normal office hours and / or at different work locations on a need basis. |
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(4) |
Appointee(s) may be posted to any operational units of the VTC, for example a campus / centre, to carry out similar duties, and have different post titles which are subject to change at the Council’s discretion. |
