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    Term IT Assistant
    Hong Kong Institute of Vocational Education (Chai Wan)
     
    部门 : Computer Centre
    参考编号 : O/CW-CC/Term_ITA/09/26
     
    Major Duties:
    (a) To serve as the first point of contact for IT support requests, resolving technical issues in a timely manner;
    (b) To provide IT help-desk service for both staff and students including computers, network, video conferencing equipment, Microsoft 365, hardware and software installation, configuration, and troubleshooting;
    (c) To provide support for Microsoft 365 services such as Outlook, Teams, OneDrive; and
    (d) To assist with ad hoc duties / projects as assigned.
       
    Requirements:
    (a) (i) Level 2 or above in 5 subjects, including English Language*, Chinese Language and Mathematics, in the Hong Kong Diploma of Secondary Education (HKDSE) Examination, or equivalent^; OR
      (ii) Level 2 / Grade E or above in 5 subjects including English Language (Syllabus B)*, Chinese Language and Mathematics in the Hong Kong Certificate of Education Examination (HKCEE); OR
      (iii) Diploma of Applied Education + Maths Plus / Diploma Yi Jin + Maths Plus / Project Yi Jin; OR
      (iv) A recognised Certificate / Diploma / Foundation Diploma / Foundation Certificate / Diploma of Foundation Studies; OR
      (v) A recognised Associate Degree / Higher Diploma or above.
    * Completion of Hong Kong Vocational English Programme (HKVEP) at Level 2 / Passing 5 specific VTC’s Vocational English Module Certificates is considered an alternative qualification.
    ^ “Attained” in Applied Learning subjects (subject to a maximum of two Applied Learning subjects), and Grade E in Other Language subjects in HKDSE Examination are accepted as equivalent to Level 2 in the New Senior Secondary subjects.
    (b) Proficiency in the use of computer software application, including MS Word, Excel, PowerPoint and Chinese word processing;
    (c) With experience in operating and maintaining computer systems and/or services on Windows platforms would be an advantage;
    (d) Strong command of written and spoken English, Chinese and fluent in Mandarin;
    (e) Proactive, helpful and patient with strong interpersonal and communication skills; and
    (f) Fresh graduates will be considered.
       
    Notes:  
    (1) The post is at the rank of Executive Assistant II.
    (2) The appointee(s) may be required to perform duties outside normal office hours and work on shift.

     

    Application Procedures:
    Interested applicants should apply for the post via email.  A completed application form [VTC-1 (Rev. 7/2026)], together with a full curriculum vitae, should be sent to cwcchr@vtc.edu.hk.  

    Candidates should take note of the following:
    (1) Completed application form (VTC-1) and detailed curriculum vitae (CV) should be combined into one file in PDF format with a file size below 10MB.
    (2) The file should be saved with the applicant's name as “surname and given name”, e.g. “CHAN Siu-lam.pdf”.
    (3) For the email subject, please cite “Application for Term IT Assistant (Ref. No.: O/CW-CC/Term_ITA/09/26)".
    (4) Original and copy of other supporting documents are to be provided at a later stage upon request.

    Closing date for application: 18 September 2026

    Applicants not invited for interview within 10 weeks from the closing date may consider their applications unsuccessful.
     
    The Council reserves the right not to fill the post(s).
     
    Personal data collected will be used for recruitment purposes only. Information on unsuccessful candidates will normally be destroyed 12 months after the completion of the recruitment exercise.

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