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Major Duties: |
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(a) |
To assist in mass image deployment and computer laboratory management; |
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(b) |
To provide IT help-desk service, IT related technical support to staff, students and campus systems and networks; |
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(c) |
To assist in maintenance support for PCs, servers and network devices; and |
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(d) |
To provide technical support to teaching activities and campus events. |
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Requirements: |
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(a) |
(i) |
A recognised Higher diploma in IT or relevant discipline, plus 1 year’s relevant work experience; OR |
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(ii) |
A recognised Diploma or Higher certificate in IT or a relevant discipline, plus at least 2 years’ relevant work experience; |
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(b) |
Good knowledge and work experience in the following areas would be an advantage: |
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(i) |
Operate and maintain computer systems and/or services on macOS and Windows platforms; |
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(ii) |
Monitor computer facilities and equipment; |
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(iii) |
Provide PC and internet and/or network support; and |
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(iv) |
Manipulate multimedia software e.g. Adobe Creative Cloud and Wirecast; and |
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(c) |
Good communication skills and be a good team player. |
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Notes: |
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(1) |
Applicants with substantial experience and achievements in the relevant field but without the required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. |
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(2) |
The appointee(s) may be required to perform duties outside normal office hours. |
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(3) |
Applicants who have responded to the previous advertisement in the past three months need not re-apply. |
