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Major Duties: |
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(a) |
To provide support in technical setup, rehearsals, and operation of audio / video (AV) equipment for teaching and campus events; |
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(b) |
To monitor and maintain servers and computer network; |
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(c) |
To provide IT-related technical support for staff and / or students; |
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(d) |
To assist in the procurement and control of the IT System and equipment stores, software licenses, inventory and consumables; |
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(e) |
To take charge of day-to-day system maintenance; |
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(f) |
To prepare relevant returns to ITO or other corresponding units; |
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(g) |
To follow and execute Council’s IT policies, strategic initiatives, IT projects, and shadow IT system governance; |
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(h) |
To monitor and alert the risk of cybersecurity and information security. |
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Requirements: |
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(a) |
A recognized Diploma or Higher Certificate in a relevant discipline; |
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(b) |
At least 2 years’ relevant work experience; |
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(c) |
Good knowledge in Microsoft Server; |
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(d) |
Good communication and problem solving skills and be a good team player; |
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(e) |
Ability to work independently and proactively; |
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(f) |
Holder of CCNA or MCSE: Server Infrastructure is preferred ; and |
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(g) |
Experience and / or knowledge in one or more of the following area(s) would be an advantage: |
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(i) |
Microsoft, Adobe and other common computer / educational software; |
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(ii) |
Multimedia and IT related technical support; |
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(iii) |
Video conference and live streaming technical support; |
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(iv) |
LAN/WAN technology and TCP/IP. |
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Notes: |
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(1) |
This post is at the rank of “Technician”. |
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(2) |
Applicants with substantial experience and achievements in the relevant field but without the required academic/professional qualifications OR those with exceptional academic/professional qualifications but with less experience may also apply. |
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(3) |
Successful candidate may be required to perform duties outside normal office hours and in designated places as assigned. |
