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CC-404A |
Certificate in Chinese Restaurant Operations for Hotels |
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Duration: |
Four-month full time course |
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Course Hours: |
Every Monday - Friday, 8:30am -
4:45pm |
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Qualification: |
Candidates who are at least 17.5 years
of age, with a minimum of form 3 qualification are eligible to apply. Candidates must also pass the enrolment interview and a physical
examination(including chest x-ray and stool test will be accepted). |
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Course Content: |
- General knowledge in food & beverage industry and the organization of a hotel
- Customer service
- Personal hygiene and professional grooming
- Food & beverage sanitation and safety rules
- Cleansing procedures of chinaware, glassware and silverware
- Knowledge of using dining utensils and equipment
- Job-related English and Putonghua
- Table setting and service procedures
- Food & beverage terminology and knowledge
- Concept of food & beverage and cocktail mixing
- Banquet decoration and standard service procedures
- Basic knowledge and standard service procedures for Guangdong Cuisine
- Standard service procedures for room service
- Promotion and sales skills
- Guests psychology and relations, complaint handling and case study
- Handling and operation of electronic payment system
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Fee: |
Free |
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Remarks: |
- Trainees are required to take a trade test before graduation; the relevant fee shall be paid by the trainees.
- Medium of instruction will be in Chinese supplemented with English terminology |
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