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FAQ Question Listing  |
 Most frequently asked question
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This is a collection of frequency asked questions about the VTC's WebCT platform. Please enter the search keywords (English only) into the text field below, and press "Search now!" to display the search result.
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For Teacher |
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 About WebCT account & module |
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About enrollment (student/designer/instructor/TA) |
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About file uploading and downloading |
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About anti-plagarism tools (SafeAssign & Direct Submit)  |
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About WebCT interface and working environment |
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About discussions |
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About assignments |
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About assessments |
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About grade book |
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About learning module |
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About
other WebCT tools |
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About course backup and restore |
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About support |
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About WebCT account & module... |
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I
am a new teacher. I can receive emails but still cannot login
to WebCT account. What should I do? Where can I apply an ID?  |
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I cannot login to my WebCT account, what should I do? |
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I
saw a link "WebCT Management Utility" on the WebCT portal. What functions are offered?
(Click here to
access the WebCT Management Utility)
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I want to re-create my module for the new semester. What are the steps? |
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How can I reset the module without affecting the Instructor and Designer rights? |
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How can I edit the module title? |
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How
many individual modules can a VTC staff have on the WebCT Platform? |
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Why
I can't see the module(s) I am teaching in my Course List? |
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I want to apply for a WebCT ID. Where can I get an application form? |
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Can
I change the instructor name displayed on "My WebCT" page? |
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What is the maximum storage capacity for a VTC staff? |
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Can I share my WebCT module with my colleagues? |
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How can I release my individual module for self-registration? |
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I am a new VTC teacher and I have got two individual modules. Is it possible for me to get more? |
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Is it possible for me to remove a WebCT module from my "My WebCT" page? |
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If I am the Head of the Department, how can I browse the individual modules of
my staff on the platform? |
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Who is the Demo Student in my WebCT module? |
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[Top] |
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About enrollment (student/designer/instructor/TA)... |
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How can I unenroll Section Instructors and Designers from my individual module (using Administration tab)? |
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How can I add a class of students to my WebCT module? |
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How can I enroll or unenroll students inside the Grade Book? |
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How can I enroll Section Designer and Teaching Assistant in my WebCT module?
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Can I enroll more than one section instructors and designers in my individual
module at the same time? |
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Instead of adding section instructors and designers one by one, can I enroll the records by a large batch? |
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I am a Programme Board Chairperson and I would like to enroll additional course instructors to manage my modules. How can I do it? |
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As a Course Instructor, how can I enroll/unenroll another course instructor to/from my modules? |
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As a Course Instructor, how can I enroll/unenroll section designer & instructor to/from my module? |
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Can I add a guest account who is not a member of VTC? |
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Can I enroll 1000 students in my module? |
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About file uploading and downloading... |
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I am using Windows 7 and IE8 browser and I found that I couldn't upload files using "Open as Web Folder".
What went wrong? |
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I am using Windows XP and IE8 browser. I found that I couldn't upload files using "Open as Web Folder".
What went wrong? |
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I am using IE6 or IE7 browser. How can I upload the files to WebCT Platform? |
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When I want to get a file, the interface asks me to select a location from "My Files", "Class Files" and "My Computer". What is their difference? |
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I was told that I can upload files with Content Manager and File Manager. What is the difference? |
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How can I view all the files that I have uploaded for a course? |
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I want to develop some web-based materials, both in English and Chinese, what is the character set to be defined? |
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Are there any restrictions on filenames and folder names? |
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I have uploaded some webpages (in html format) and found that some strange
symbols have been embedded. What's the problem and what should
I do to erase them? |
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Why can't I see the My Computer icon when I browse for files to upload in WebCT? |
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How do I remove a file or folder in File Manager? |
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Why can't I download a Word, PowerPoint or PDF document? |
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About WebCT interface and working environment... |
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I have upgraded the JRE to 1.6 and found that the HTML Creator could not function.
What should I do? |
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When
I performed browser check, I was informed that my computer could
not pass the "Java Check". What should I do? |
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What is "My WebCT"? |
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What are the differences between the modes of "Build", "Teach" and "Student View"? |
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Why does the tools menu suddenly collapse? How can I expand the tools menu? |
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What is the green asterisk I sometimes see in the Course Tools menu in the "Student View" Tab? |
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I want to add a background image to my homepage. How can I do so? |
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How can I create a banner for the home page of my module? |
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How can I customize an icon? |
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How can I change the order of items on the homepage or within folders? |
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Can I change the layout of icons on my homepage? |
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How can I hide a WebCT icon? |
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How can I reveal a hidden WebCT icon? |
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Can I hide some of the course tools in the Course Tools menu? |
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I often find this symbol in the interfaces. What is it called and its use? |
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What can I do with HTML Creator? |
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Is there a direct URL of each WebCT module? Where can I find it? |
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About discussions... |
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How can I compile a batch of discussion messages? |
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How can I grade the discussion message and where can I check the grades of the whole class? |
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How can I insert the "Peer Review" function in my discussion activity? |
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How can I create a discussion topic? |
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How can I create a private discussion topic? |
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How can I post a discussion message? |
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How can I reply to a discussion message? |
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About assignments... |
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How can I create an assignment for my class? |
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I got an error screen when downloading the students' assignments. What went wrong? |
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How can I create a group assignment? |
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The students told me that they couldn't see their assignment grade even though
I have graded the assignment. Why? |
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How can I collect and download a student's submission? |
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How can I download multiple submissions? |
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About assessments... |
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How many types of assessments can I construct? |
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How many qusetion types are available in WebCT CE 8? |
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Can I include multimedia elements in my question and how? |
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I need to insert mathmatical and scientific symbols in my question. Is this possible? |
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What is a question set? |
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Can the answers in a Multiple Choice be randomized? How? |
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What
are the assessment properties that a designer can define? |
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Must I release the correct answer to the students? |
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Can I specify the duration for my quiz? |
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Who can construct quizzes and questions, Designer, Instructor or Teaching Assistant? |
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Where can I find the student scores? Can I download the record? |
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Can I import a text or Word file into WebCT to form a quiz? |
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I have constructed five hundred questions and 10 quizzes. Can I recycle them for another course? |
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What are the functions provided by Assessment Manager? |
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Can I import an exported quiz module into my WebCT module? |
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About grade book... |
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How
can I create a "class" column in the Grade Book? |
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Can
I export the Grade book data to an excel file? |
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How can I show the unenrolled members in the Grade Book? |
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How can I hide the unenrolled members in the Grade Book? |
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How
can I delete columns in the Grade Book? |
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Can I import a data file to the Grade Book directly? |
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I have downloaded the grade book data, when I open the file in Excel software, all student number with “0” at the front is removed. How can I recover the “0”? |
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How can I reorder the column in the Grade Book? |
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[Top] |
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About anti-plagarism tools (SafeAssign & Direct Submit) |
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What is SafeAssign? How does it work? |
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How can I create a SafeAssignment? |
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How can I collect and manage student submissions? |
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Can I convert my existing assignment to a SafeAssignment? |
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What types of files can be checked by SafeAssign? |
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What is a SafeAssign Originality Report? |
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Can students be allowed to see the SafeAssign report? |
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What is "Direct Submit" tool? |
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[Top] |
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About learning module... |
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How can I create a learning module ? |
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I have prepared a learning module but it is not ready for release yet. What
should I do? |
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Can I change the order of items within a learning module? |
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What is the difference between a folder and a learning module? |
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[Top] |
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About
other WebCT tools... |
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I used Mail tool to communicate with students last year but it was not there since August 2010. Is it no longer available? |
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What is the use of “Web Links”? |
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What
is the use of “Media Library”? |
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Can
I upload some videos onto WebCT platform? |
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What
is the difference between the Who's Online tool and the Chat
tool? |
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What
is the use of Goals Tool? |
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What
is the use of Roster Tool? |
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What
is the purpose of the Announcements tool in WebCT? |
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Can
I create a tutorial/essay sign-up sheet in WebCT? |
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How
do I add more groups in the sign-up sheet? |
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Is
there a way to identify the students who haven't been
assigned to a group sign-up sheet? |
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What
can I do if the students change their mind about the
group after they have signed up? |
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How I can track my students' performance? |
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How can I generate the usage report of my module? |
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[Top] |
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About course backup and restore... |
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Can I backup my course and and download the backup file? |
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How can I restore the course? |
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Who has the right to restore the backup? |
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I have prepared a WebCT module and I want to duplicate or clone it. What is the cloning
procedure? |
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[Top] |
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About support... |
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Is there a Teacher's Quickstart for me to work on? |
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Is there an Assessment Quickstart for me to work on? |
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Are there any other resources for teachers provided by CLT? |
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How can I seek for advice in building a web-based module? |
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Are there any supporting service provided by the Information Technology Services
Division? |
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