WebCT FAQ - For General

FAQ Question Listing

Most frequently asked question

This is a collection of frequency asked questions about the VTC's WebCT platform. Please enter the search keywords (English only) into the text field below, and press "Search now!" to display the search result.

For General

About WebCT and account

About WebCT and account...

What is WebCT?

What is a "WebCT ID"?

What can I do if I forgot my VTC Webmail user password?

Should I install a WebCT program on my desktop computer?

What is the hardware and software configuration of the WebCT CE 8 platform?

What is a "Course Module "?

What is an "Individual Module"?

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About browser...

When I performed browser check, I was informed that my computer could not pass the "Java Check". What should I do?

Can I logon WebCT with more than one computers using the same username and password?

Which browser version does WebCT support?

What should I do when I first log on the platform via "My WebCT"?

Why and how should I turn off my Internet Explorer (IE) pop-up blocker?

How do I know whether my browser supports multimedia plug-ins?

What is Java? Why does WebCT need me to check the Java in my computer?

When I first logon the new platform, a window pops up. What should I do?

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About WebCT tools...

What are the communication tools offered?

Is a Whiteboard tool available?

What does SCORM mean?

Why couldn't the WebCT Chat interface display on my computer screen?

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About general issues...

Does the Platform support Chinese?

Does the Platform support multimedia?

What is Unicode UTF-8 coding?

How do I read Chinese with UTF-8 in my course?

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About support...

Is there a handy HELP menu? Is it in Chinese?

Who runs the WebCT Platform?

Please tell me how to prepare myself before I get started.

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