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Services |
Standards Pledged |
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1. Handle enquiries received through the following channels: - |
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Mailbox of Interactive Voice
Response System (IVRS)
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The enquirer will be contacted by phone within 3 working days |
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A reply will be sent to the enquirer by e-mail within 5 working days |
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A reply will be sent to the enquirer by mail or by fax within 5 working days |
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80% of the enquiries will be given substantive reply within the same call |
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2. Process the application forms for Admission to THEi / IVE / HKDI Full-time Post-Secondary 6 Courses: |
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Amend Personal Particulars of the applicants
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The amendment will be made within 7 working days upon receipt of the request
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